I am very impressed with the user interfaces Apple has on it’s products like iPod and the iPhone. Apple really do set the standard. Apple does have some really crappy software as well. The one that constantly annoys me is iTunes. But that’s not a problem Apple. I can forgive you for one mistake. However, what I got this morning when I tried to update my iTunes didn’t please me at all. As we all know when we get an software update we just press next, next and then we’re OK. Apple has realized this as well and is deliberately trying to push some software to you that you DO NOT WANT. This is not acceptable.
The problem is easy to fix. They could just have left the check-boxes unchecked.
Obviously I’m not new to this behaviour. A lot of non-user friendly companies does exactly the same thing. But Apple? Come on. You are supposed to be the usability guys.
The way to create great software is to think about the user experience from the users perspective. Nobody wants an extra browser or a mobile-something application installed when they are just updating their software.
Hopefully you, my readers, don’t do this kind of crap to your customers. Or do you ?
Later.
